We already did the work. You just preview it and go live.
Same business. A website that finally does it justice.
Drag the handle to compare an outdated site with its Go EMARKSS rebuild.
Everything a local business needs β in one simple price.
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Four steps. No phone calls. None.
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Two simple ways to pay. Both include everything.
A one-off setup plus a low monthly. Best overall value.
Choose Launch βNo setup fee β a simple all-in monthly. Easiest way to start.
Choose All-in βSecure checkout by Stripe Β· No call required Β· 30-day money-back guarantee on Launch Β· Cancel the Launch plan anytime.
A real company. An honest model.
We build your new site before we ask for anything, because we'd rather show you than tell you. No pressure, and a 30-day money-back guarantee on the Launch plan if it's not for you.
Built for owners, not agencies.
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Illustrative β real, verified customer reviews appear here as they come in.
The short version.
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See your preview
We've already built a modern version of your site. Open the live link from our email and click around β it's the real thing, not a mock-up. Nothing is public until you say so.
already live to preview.
Pick your plan
Two simple options, both include everything. Pay securely with Stripe in about two minutes β no contracts to sign, no salesperson to get past.
Tell us a few details
A short 5-minute form: your business info, your domain, and anything you'd like changed. Send photos and your logo if you have them β or don't, we'll work with what's public.
βNo callsβ doesn't mean βno help.β
You're time-poor and you've been burned by pushy agencies. So we removed the phone entirely β and replaced it with faster ways to get answers.
Live chat
Ask our assistant anything, any time β answers in seconds, no waiting on hold.
Real-human email
Email a real person at {{support_email}}. No bots, no script β and no call centre.
Full Help Center
Step-by-step guides for everything β written for non-technical owners.
Connecting your domain is this simple.
We do this for you β but here's the exact process so you can see there's nothing to fear. Pick your registrar.
What happens to my current site?
Nothing, until you're ready. Your old site stays exactly where it is until we flip the switch to your new one β so there's never a gap where customers see a blank page. We never delete anything without your say-so.
Will my email keep working?
Yes. Your email and your website are separate things. We only change the records that point to your website, so your email on your own domain carries on exactly as before. We double-check this before going live.
Try the Launch plan risk-free. 30-day money-back guarantee.
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What we do for you
What we need from you
Don't have photos or a logo? No problem β we'll work with what's publicly available and you can add more later.
All of this, in one simple price.
Two ways to pay, both include everything above. No hidden fees, ever.
Best overall value. A one-off setup plus the lowest monthly.
Choose Launch βThe easiest way to start. No setup fee β just a simple all-in monthly.
Choose All-in βLaunch: 30-day money-back guarantee, cancel anytime (setup non-refundable after 30 days) Β· All-in Monthly: 12-month minimum term, no refunds Β· Secure Stripe checkout.
Everything's included β in both plans
How we compare
| Go EMARKSS | Traditional agency | DIY builder | Doing nothing | |
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An honest, general comparison β not a knock on anyone. Sometimes an agency or DIY is the right call; we just think this is simpler for most local businesses.
Pricing questions
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Pick your plan and go live.
Both options, one secure checkout. The Launch plan is backed by a 30-day money-back guarantee.
Don't see your trade?
We rebuild sites for all kinds of local businesses. Ask our assistant or just get started.
Who we are
Go EMARKSS is a service by EMARKSS LTD, a UK-registered web & marketing company (Companies House No. 16181893, incorporated 2025). We noticed that brilliant local businesses were being let down by slow, dated, hard-to-use websites β and that the usual fix (an agency) was too expensive, too slow, and too full of meetings. So we built a simpler way.
The trust facts
How we treat your data
We only use public business information to build your preview, we never sell your data, and you can ask us to delete it at any time. It's your business β and your data.
What it means in plain English
On the Launch plan, you have 30 days from purchase to ask for your money back if your new website isn't delivering what we promised and we can't put it right. No lawyers, no runaround. We'd rather refund a customer than keep one who isn't happy.
What's covered (fair use)
The guarantee covers the website we built and the service we said we'd provide, within 30 days of purchase on the Launch plan. It's offered in good faith for genuine dissatisfaction β not for things outside our control (like a change of mind about being in business). The All-in (Monthly) plan has a 12-month minimum term and isn't refundable. We'll always be reasonable and human about it.
How to request it
Just message us in chat or email {{support_email}} and tell us what's wrong. We'll either fix it fast or process your refund. The full legal detail lives in our Terms.
Your site today vs. with Go EMARKSS
Like what you see?
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What happens next
Live chat
Instant answers, any time.
Write to a real person at
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Message sent β thank you!
We'll reply by email, usually within one hour. In a hurry? Our chat assistant can help right now.
Send us a message
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Popular guides
Still stuck?
Our assistant answers instantly, and a real person is an email away.
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Related guides
Privacy Policy
Last updated: {{last_updated_privacy}}
This Privacy Policy explains how EMARKSS LTD ("we", "us", "our") collects, uses, shares and protects personal information in connection with our website go.emarkss.com and related services (including our customer portal at portal-go.emarkss.com and operator console at admin-go.emarkss.com).
Controller: EMARKSS LTD (Companies House No. 16181893) Β· Registered office: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· Contact: {{support_email}}.
We do not have a designated Data Protection Officer (DPO); a small business of our nature is not required to appoint one. For any privacy question, contact us at the details above.
1. Scope
This policy applies to everyone who interacts with us β website visitors, people who contact us or use our chat assistant, registered portal users, and customers. It covers personal data we collect through our website, forms, chat, and the course of providing our services.
2. Personal data we collect
- Identity & contact data: name, business name, email address, telephone number, business address, and your website domain. We collect your telephone number at checkout for order and account purposes; see Section 11 for how it may also be used for marketing.
- Communications: messages you send us via forms or the AI chat assistant.
- Usage & technical data: IP address, approximate (IP-based) location, browser type and language, operating system, and interaction logs (e.g. pages visited).
- Order data: records of purchases and the plan you choose. Payment card details are handled by Stripe β we do not store your card numbers.
We do not collect special-category data (e.g. health, biometric data), and we do not use browser fingerprinting.
3. Lawful bases for processing (UK-GDPR / EU-GDPR, Art. 6)
- Contract (Art. 6(1)(b)): to provide our services to customers β designing, building, hosting and supporting your website, and billing.
- Legitimate interests (Art. 6(1)(f)): for business-to-business (B2B) marketing to relevant businesses, for the security of our site, and to improve our services β balanced against your rights and freedoms.
- Consent (Art. 6(1)(a)): for non-essential cookies and, where required, certain communications. You can withdraw consent at any time.
- Legal obligation (Art. 6(1)(c)): to comply with tax, accounting and other legal requirements.
4. How we obtained your details (UK-GDPR Art. 14)
If we contacted you before you contacted us, we obtained your business contact details from publicly available sources β public business directories and listings, and your business's own public website β at or around the time we reached out. We use them only to show you a relevant website preview and to tell you about our service. You have an absolute right to object at any time (see Section 10).
5. How we use your data, and our lawful basis
| Purpose | Data used | Lawful basis |
|---|---|---|
| Provide & operate our services (build, host and support your site) | Identity & contact, order data, communications | Contract |
| Respond to enquiries & provide support | Contact data, communications | Contract / Legitimate interests |
| Process orders & payments | Identity & contact, order data | Contract; Legal obligation (tax) |
| Power the AI chat assistant | Chat messages, usage data | Legitimate interests (+ consent for chat cookies) |
| B2B marketing to prospect businesses (email) | Business contact data | Legitimate interests (with opt-out) |
| Remarketing to our existing customers by email | Email address | Soft opt-in (PECR) / Legitimate interests, with opt-out |
| Remarketing by SMS, phone call, or ad-platform matching (Meta/Google, etc.) β not yet active | Phone number, email address | Consent β only once separately obtained; not used for this today |
| Keep our site secure & prevent fraud | Usage & technical data | Legitimate interests; Legal obligation |
| Understand & improve our services | Usage data, communications | Legitimate interests |
| Comply with legal, tax & accounting duties | Identity, order & payment records | Legal obligation |
Providing your data. Some data is necessary to enter into and perform our contract with you (for example, to build and host your site and to bill you). If you don't provide it, we may be unable to provide the service. Other data β such as messages to the chat assistant β is optional, and not providing it only means that particular feature won't work.
6. Automated decision-making and profiling
We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing (UK-GDPR Art. 22). Our AI chat assistant helps answer questions and route requests, but a human is responsible for decisions such as accepting orders or resolving support issues. We do not carry out profiling for advertising.
7. Cookies and tracking technologies
- Strictly necessary cookies β required for the site and portal to work (security, your session and preferences). Always on; no consent needed.
- Analytics (active) β Cloudflare Web Analytics. Privacy-first, cookieless website analytics: aggregate page-view and traffic statistics only. It does not use cookies, local storage or any persistent identifier, and does not track you across other websites β so it is not subject to PECR's cookie-consent rule and runs regardless of your cookie-banner choice.
- Chat / functional cookies β power the AI assistant when you choose to use it.
We do not use advertising or cross-site targeting cookies. On your first visit, a cookie banner lets you accept, reject non-essential cookies, or customise your choices, and you can change your choice at any time. Full details are in our Cookie Policy.
8. Sharing your data β third-party processors
We do not sell or share your personal information for advertising. We share data only with processors who help us run the service, under contracts (Data Processing Agreements) that require them to protect your data and use it only on our instructions:
| Service | Provider | Purpose | Data |
|---|---|---|---|
| Cloudflare | Cloudflare, Inc. (US) | Hosting, delivery, security, app database, and privacy-first website analytics (Cloudflare Web Analytics) | IP, device/browser info, usage logs, aggregate page-view data, data you submit |
| Google Fonts | Google Ireland Ltd | Serving web fonts | IP and browser info (when fonts load) |
| Stripe | Stripe Payments Europe / Stripe, Inc. (US) | Payment processing & fraud prevention | Name, email, billing & transaction data (cards held by Stripe) |
| DeepSeek | Hangzhou DeepSeek AI Co., Ltd (China) | Powering the AI chat assistant | The messages you send to the chat |
| Resend | Resend, Inc. (US; EU region, Ireland) | Sending transactional/service emails | Your email address and email content |
| Google Workspace | Google Ireland Ltd | Business email | Your email address and emails you send us |
We do not currently share your data with advertising platforms (e.g. Meta, Google) for ad targeting or "custom audience" matching. If we start doing so in future (see Section 11), we will add the relevant platform(s) to this table before doing so, and will only match your details with your prior explicit consent.
We may also disclose data where required by law, or to protect our rights, safety, or property.
9. International data transfers
Some of our processors are located outside the UK/EEA, so your data may be transferred internationally. We take care that such transfers comply with UK-GDPR/EU-GDPR, relying on adequacy decisions or appropriate safeguards (e.g. Standard Contractual Clauses / the UK IDTA) where applicable.
United States (Stripe, Google, Cloudflare, Resend infrastructure) β transfers are covered by appropriate safeguards.
China β DeepSeek (AI chat). Our website includes an optional AI chat assistant powered by DeepSeek, based in China. If you choose to use the chat, the messages you send are processed on DeepSeek's infrastructure in China. China is outside the UK and the EEA and is not currently covered by a UK or EU "adequacy" decision, which means the legal level of data protection may be lower than in the UK/EEA. We rely on the transfer being necessary to provide the chat feature you request, and we minimise the data involved (only the content of your chat messages). You can avoid this transfer entirely by not using the chat assistant and instead contacting us by email or the contact form.
10. Your rights
Under UK-GDPR/EU-GDPR you have the right to: access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20), object (Art. 21 β including an absolute right to object to direct marketing), and to withdraw consent (Art. 7(3)) at any time.
To exercise any right, contact {{support_email}}. We will respond within the timeframes required by law and may need to verify your identity.
You also have the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner's Office (ICO) β ico.org.uk. In the EU you may complain to your local data protection authority.
11. Direct marketing, remarketing & communications channels (UK/EU + US CAN-SPAM)
We carry out B2B direct marketing about our web-design services, and we also remarket to our own existing customers about our similar products and services. The rules we follow depend on the channel.
Email. In the UK/EU we rely on legitimate interests (Art. 6(1)(f)) for marketing to prospect businesses, and on the PECR "soft opt-in" for marketing emails to our own existing customers β we obtained your email in the course of a sale, we market only our own similar products/services, and you're given the chance to opt out both at checkout and in every message. In the US we comply with the CAN-SPAM Act. Every marketing email identifies us truthfully and includes our postal address; includes a clear, working unsubscribe / opt-out; and is honoured promptly when you opt out.
SMS, phone calls & advertising-platform matching (e.g. Meta/Google "Custom Audiences") β not yet active. We collect a telephone number at checkout for order and account purposes. We may in future also want to market to you by SMS, by phone call, or by matching your email/phone against advertising platforms to show ads to you or similar people ("remarketing"). None of this happens today. Before we ever use your phone number or email for SMS marketing, marketing calls, or ad-platform matching, we will first collect your separate, explicit, opt-in consent (e.g. an unticked checkbox that clearly explains what you're agreeing to) β checkout alone will not be treated as consent for these channels. Marketing calls will additionally be screened against the Telephone Preference Service (TPS). You may withdraw this consent at any time, as easily as you gave it.
Your right to object β every channel. You have an absolute right to object to direct marketing, or to withdraw consent, on any channel at any time β email {{support_email}}, use any unsubscribe link, or reply STOP to a marketing SMS β and we will stop and delete/suppress your details for that purpose promptly.
12. Data retention
- Prospect / outreach data: up to 12 months from collection (or sooner if you object).
- Customer data: for the duration of our contract, and afterwards as required for legal, tax and accounting purposes (generally up to 6 years under UK law).
- Chat and enquiry messages: typically up to 12 months.
- Payment records: as required by Stripe and applicable financial/tax law.
When data is no longer needed, we securely delete or anonymise it.
13. Data storage & security
Personal information is stored on secure servers operated by our hosting partners, in: Ireland (IE), United Kingdom (GB), United States (US), China (CN β DeepSeek chat only), and Greece (GR). We apply appropriate measures including encryption in transit (HTTPS/TLS), access control on a need-to-know basis with regular review, and security monitoring. No method of transmission or storage is 100% secure, but we work to protect your data and to notify you and the authorities of any breach as required (see Section 18).
14. Children's privacy
Our services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact {{support_email}} and we will delete it promptly.
15. United States β state privacy rights (e.g. California / CCPA-CPRA)
For US residents, where applicable: you may have the right to know what personal information we collect and why, to delete it, to correct it, to limit use of sensitive data, and to non-discrimination for exercising your rights. EMARKSS LTD does not sell or share personal information. To make a request, email {{support_email}}; we will verify and respond as required by law. To appeal a decision, contact us within 60 days at the same address.
16. Third-party links
Our website and emails may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those third-party sites; we encourage you to read their own privacy policies.
17. Policy updates
We may update this policy from time to time. We will post the new "Last updated" date here and, for significant changes, notify you by email or a website notice. Your continued use of our services after changes signifies acceptance of the updated policy.
18. Data breach notification
We monitor for and assess potential data breaches. Where a breach poses a risk to your rights and freedoms, we will notify the relevant authority (in the UK, the ICO) without undue delay and, where feasible, within 72 hours, and we will notify affected individuals without undue delay where the risk is high (Art. 33β34 UK-GDPR), by email and/or a notice on our website.
19. Contact us
EMARKSS LTD, 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· {{support_email}}.
Terms of Service
Last updated: {{last_updated_terms}}
These Terms of Service ("Terms") govern your use of the websites, products and services provided by EMARKSS LTD ("EMARKSS", "we", "us", "our"), trading as Go EMARKSS, including go.emarkss.com, our customer portal (portal-go.emarkss.com), and the websites we design, build, host and maintain for you (together, the "Services"). By accessing our website, creating an account, or purchasing a plan, you agree to these Terms. If you do not agree, do not use the Services.
Provider: EMARKSS LTD (Companies House No. 16181893) Β· Registered office: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· Contact: {{support_email}}.
1. Definitions
Customer / you: the person or business that purchases or uses the Services. Customer Site: the website we build, host and/or maintain for you. Customer Content: any text, images, logos, data, domain names, credentials or other materials you provide or ask us to use. Fees: the amounts payable for the Services, as shown at checkout.
2. Eligibility and authority
You must be at least 18 years old and have the legal capacity to enter into a contract. If you accept these Terms on behalf of a business or other entity, you confirm that you are authorised to bind that entity, and "you" means that entity.
3. The Services
We design, build, host, launch and maintain modern websites for small businesses, and provide ongoing edits, support, a customer portal, and an optional AI chat assistant, as described on our website. We may improve, change, add to, or discontinue features at any time. We provide the Services with reasonable skill and care.
3.1 Included edits and "fair use"
Where any plan, offer or promotion describes edits, changes, tweaks or similar work as "included", "free" or subject to "fair use", the following applies:
- "Fair use" is defined, assessed and decided solely by EMARKSS. It is a goodwill allowance that we provide within our available capacity. It is not a defined quantity of work, not a service level, and it does not create any contractual entitlement to any particular change, volume of changes, or turnaround time.
- We decide at our sole discretion whether any request falls within fair use, and we may accept, limit, defer or decline any request β or stop accepting further requests β at any time, without having to give reasons, and without any liability, credit or refund arising.
- Indicatively (and without limiting our discretion), fair use is intended for small, occasional content changes β for example swapping a photo, correcting a phrase, or updating opening hours or prices. It does not cover redesigns, new pages or sections, new features or functionality, restructuring, bulk or repetitive change requests, or anything we consider disproportionate. We may offer such work as separately quoted paid work, and we are equally free not to offer it.
- Declining, limiting or stopping a request under this Section is not a breach of these Terms and does not entitle you to any refund, credit, compensation or other remedy.
- If you are a consumer, this Section does not affect your non-excludable statutory rights (Section 21).
4. Accounts and access
Access to the portal is via a one-time "magic link" sent to your email. You are responsible for: (a) keeping access to your email and account secure; (b) all activity that occurs under your account; and (c) notifying us promptly of any unauthorised use. We are not liable for any loss arising from your failure to keep your account secure.
5. Plans, prices and term
We currently offer two plans (prices shown at checkout, in US dollars unless stated otherwise):
- Launch (Hybrid): a one-off setup fee plus a monthly fee. No minimum term β cancel anytime. The setup fee is non-refundable after the 30-day money-back period (Section 7).
- All-in (Monthly): a monthly fee only, with a minimum term of 12 months. This plan is non-refundable.
Prices are exclusive of any taxes unless stated; you are responsible for any taxes, VAT, duties or charges that apply to you, and we will add them where legally required. We may change our prices for future billing periods on reasonable prior notice; changes do not affect the current paid period.
6. Billing and payment
Payments are processed by Stripe; by checking out you authorise the applicable charges, including automatic recurring monthly charges until cancelled in accordance with these Terms. If a payment fails or is reversed, we may retry, suspend or terminate the Services, and you remain liable for amounts due. We may charge reasonable interest on overdue amounts and recover reasonable costs of collection, to the extent permitted by law. Chargebacks made in bad faith (e.g. to obtain the Services for free after they have been delivered) are a breach of these Terms.
7. Refunds and money-back guarantee
- Launch (Hybrid): if you are not satisfied within 30 days of purchase and we cannot resolve the issue, we will refund your one-off setup fee (the website build) only. The monthly fee (hosting, maintenance and support) is for services already provided and is never refundable, including during the 30-day period. After 30 days, the setup fee is also non-refundable.
- All-in (Monthly): non-refundable, with a 12-month minimum term.
Guarantee requests are handled reasonably and in good faith. The guarantee is not a licence to receive the Services, our work or our intellectual property for free, and we may decline a refund where there is evidence of abuse, fraud, or bad faith (for example, requesting a refund after the site has been launched and used, or repeated refund requests). If you are a consumer, this does not affect your statutory rights (see Section 21).
8. Cancellation and termination
- By you: you may cancel the Launch plan at any time, or the All-in (Monthly) plan after its 12-month minimum term, by contacting us. Your Customer Site remains live until the end of the paid period.
- By us: we may suspend or terminate the Services immediately, on notice, if you: (a) fail to pay; (b) breach these Terms (including the Acceptable Use Policy); (c) use the Services unlawfully or in a way that creates risk or liability for us; or (d) behave abusively, threateningly or harassingly towards our staff.
- Effect: on termination, your right to use the Services ends and the Customer Site may be taken offline. We may retain data as described in our Privacy Policy and as required by law. Fees already paid are non-refundable except as set out in Section 7.
9. Your responsibilities and Customer Content
You are solely responsible for the Customer Content and for the operation and legal compliance of your business. You represent and warrant that: you own or have all necessary rights, licences and permissions to the Customer Content and to let us use it to provide the Services; the Customer Content and your use of the Customer Site are accurate, lawful, and do not infringe any third party's rights (including intellectual property, privacy or publicity rights); and you will obtain any consents required from your own customers/visitors and maintain your own legal documents where applicable. We may refuse, remove, or decline to publish any Customer Content at our discretion, and we are not obliged to review or monitor it.
10. Acceptable Use Policy
You must not use the Services, or allow anyone to use them, to create, host, send or facilitate any content or activity that:
- is unlawful, fraudulent, defamatory, obscene, hateful, harassing, or infringes others' rights;
- contains malware, or is used for phishing, spam, or unsolicited bulk messaging;
- promotes illegal goods/services, or is otherwise harmful, deceptive or abusive;
- attempts to gain unauthorised access to, disrupt, overload, reverse-engineer, scrape or interfere with our systems, security or other users; or
- violates any applicable law or third-party agreement.
Breach of this Section is a material breach and entitles us to suspend or terminate immediately, remove content, and report unlawful activity to the authorities.
11. Intellectual property
- Your content: you retain ownership of your Customer Content and your domain name.
- Our work: on full payment, we grant you a non-exclusive, non-transferable licence to use the website build we deliver for your own business. We retain all rights in our underlying frameworks, templates, code, tools, designs, know-how and the Go EMARKSS brand, and may reuse them for other customers.
- Our brand: you may not use our name, logo or trademarks without our written permission.
- Feedback: we may freely use any feedback or suggestions you provide.
12. Third-party services and dependencies
The Services rely on third parties (including Stripe, Cloudflare, DeepSeek, Google, Resend, domain registrars, and other hosting/infrastructure providers). Your use of those services may be subject to their own terms, and we are not responsible or liable for the acts, omissions, outages, changes, suspensions, pricing, or failures of any third party, or for events caused by them.
13. AI chat assistant
Our AI chat assistant is provided for general information and convenience only. Its responses are generated automatically, may be inaccurate or incomplete, and do not constitute professional, legal, financial or other advice. You should not rely on it for any decision, and we accept no liability for any action taken based on it.
14. Service availability
We aim to keep the Services available but do not guarantee uninterrupted, timely, secure or error-free operation. The Services may be unavailable due to maintenance, updates, or matters beyond our control. Unless we have agreed a separate written service level agreement (SLA), we provide no uptime guarantee and are not liable for downtime.
15. No guaranteed results
We do not warrant or guarantee any specific outcome from the Services, including search-engine rankings, traffic, leads, enquiries, conversions, sales, or revenue. Any examples or estimates are illustrative only and are not promises.
16. Warranties and disclaimers
We provide the Services with reasonable skill and care. To the fullest extent permitted by law, and except as expressly stated in these Terms, the Services and all related materials are provided "as is" and "as available", and we disclaim all other warranties, conditions and representations, whether express, implied or statutory, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.
17. Limitation of liability
Nothing in these Terms limits or excludes our liability where it would be unlawful to do so β including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
Subject to that, to the fullest extent permitted by law: we are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, business, goodwill, anticipated savings, data, or content, however arising, even if advised of the possibility; and our total aggregate liability arising out of or in connection with the Services and these Terms (whether in contract, tort including negligence, breach of statutory duty, or otherwise) shall not exceed the total Fees you actually paid to us in the 12 months immediately before the event giving rise to the claim (or, where you have paid less than that or nothing, GBP 100). You agree that these limitations are reasonable given the nature and price of the Services.
18. Indemnity
You agree to indemnify, defend and hold harmless EMARKSS LTD and its officers, employees and contractors from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services; (c) your breach of these Terms (including the Acceptable Use Policy); or (d) your violation of any law or third-party right.
19. Force majeure
We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, strikes, pandemics, failures of utilities, internet, hosting or third-party providers, cyber-attacks, or government action.
20. Confidentiality
Each party will keep the other's non-public information confidential and use it only to perform or use the Services, except where disclosure is required by law.
21. Consumers' statutory rights
If you are dealing as a consumer (an individual acting outside your trade, business or profession), nothing in these Terms affects your non-excludable statutory rights, including under the Consumer Rights Act 2015 and, for distance contracts, your right to cancel within the statutory cooling-off period. Where you ask us to begin work immediately, you acknowledge you may lose the right to cancel once the Services are fully performed. To the extent any term conflicts with your statutory consumer rights, those rights prevail.
22. Data protection
We process personal data as described in our Privacy Policy. Where we process personal data of your site's visitors on your behalf, the parties will comply with applicable data-protection law, and a data-processing agreement will apply where required.
23. Changes to the Services or these Terms
We may modify the Services or these Terms at any time. For significant changes, we will give reasonable notice (e.g. by email or a notice on our website) and update the "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance. If you do not agree, you must stop using the Services.
24. Suspension
We may suspend access to the Services, in whole or in part, with or without notice, where reasonably necessary β for example for non-payment, suspected breach, security risk, or legal reasons. Suspension does not relieve you of your payment obligations.
25. General
- Assignment: we may assign or transfer these Terms; you may not without our written consent.
- Entire agreement: these Terms (with our Privacy Policy and any order at checkout) are the entire agreement between us and supersede prior discussions.
- Severability: if any provision is found invalid or unenforceable, the rest remains in effect and the provision is modified to the minimum extent needed to be enforceable.
- Waiver: failure to enforce a term is not a waiver of it.
- No partnership/agency: nothing creates a partnership, agency or employment relationship.
- No third-party rights: a person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999.
26. Notices
We may give notices by email to the address associated with your account or by posting on our website. You may contact us at {{support_email}}.
27. Time limit for claims
To the extent permitted by law, any claim arising out of or relating to the Services or these Terms must be brought within 12 months of the date the claim arose, after which it is permanently barred.
28. Complaints and dispute resolution
If you have a problem, please contact us first at {{support_email}} β we aim to resolve issues quickly and fairly. If we cannot, the dispute will be subject to the courts and law in Section 29.
29. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction (subject to any non-excludable rights of a consumer to bring proceedings in their country of residence).
30. Contact us
EMARKSS LTD, 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· {{support_email}}.
Cookie Policy
Last updated: {{last_updated_cookies}}
This Cookie Policy explains how EMARKSS LTD uses cookies and similar technologies on go.emarkss.com and our portal (portal-go.emarkss.com / admin-go.emarkss.com). It should be read together with our Privacy Policy.
Controller: EMARKSS LTD (Companies House No. 16181893), 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· Contact: {{support_email}}.
1. What are cookies and similar technologies?
Cookies are small text files placed on your device when you visit a website. We also use local storage β data your browser keeps on your device (we use this for your preferences and your chat history). It is not sent automatically to a server like a cookie, but it does store information on your device, so we treat it the same way for transparency. Where we say "cookies" below, we mean cookies and these similar technologies.
2. How we use them, and your consent
Under the UK Privacy and Electronic Communications Regulations (PECR) and UK-GDPR (and the EU ePrivacy rules): strictly necessary cookies are used without consent β the site cannot work without them; all non-essential cookies (functional) are used only with your consent. Our analytics (Cloudflare Web Analytics) is cookieless β it stores nothing on your device, so it isn't covered by this consent rule and always runs (see Section 3). On your first visit, a cookie banner lets you Accept all or choose Necessary only, and you can change your choice at any time. Until you choose, non-essential categories are not activated.
3. Cookies and technologies we use
π Strictly necessary (always on β no consent needed)
| Name | Type | Provider | Purpose | Duration |
|---|---|---|---|---|
| __cf_bm | Cookie | Cloudflare | Bot detection & security | ~30 minutes |
| cf_clearance | Cookie | Cloudflare | Validates a security check (if one occurs) | ~30 min β 1 year |
| ge_cookie | Local storage | EMARKSS | Remembers your cookie-consent choice | Until cleared |
| session / op_session | Cookie (HttpOnly) | EMARKSS portal | Keeps you signed in to portal/console | Session / 30 days |
βοΈ Functional (used only with your consent)
| Name | Type | Purpose | Duration |
|---|---|---|---|
| ge_chat | Local storage | Saves your chat so it persists across reloads | Until cleared |
| ge_checklist | Local storage | Remembers your "get started" progress | Until cleared |
| ge_cur | Local storage | Remembers your display preferences | Until cleared |
π Analytics β Cloudflare Web Analytics (active, cookieless). We use Cloudflare Web Analytics to see aggregate traffic trends (e.g. how many people visit which pages). It sets no cookie and no local storage, uses no persistent identifier, and does not track you across other websites. Because it doesn't store or access anything on your device, it is not subject to PECR's cookie-consent rule, and it runs regardless of your cookie-banner choice above.
π£ Advertising / targeting. We do not use advertising or cross-site targeting cookies.
4. Third-party services
- Cloudflare β hosts and protects our site (sets the security cookies above) and provides Cloudflare Web Analytics, a cookieless, privacy-first analytics tool that measures aggregate site traffic without tracking individuals.
- Google Fonts β serves the fonts used on our pages; this sends your IP address to Google when fonts load, but does not set a cookie on our site.
- DeepSeek (AI chat) β if you use the chat assistant, your messages are sent to DeepSeek (in China) to generate a reply (see International data transfers in our Privacy Policy). Your chat history is also stored locally on your device as ge_chat.
- Stripe β when you go to checkout, Stripe may set its own cookies to process the payment securely and prevent fraud.
5. How to manage or withdraw your choice
- On our site: re-open the cookie banner at any time to change between "Accept all" and "Necessary only".
- In your browser: you can block or delete cookies and clear local storage via your browser settings. Doing so may log you out of the portal or reset your preferences and chat history.
Blocking strictly necessary items may stop parts of the site or portal from working.
6. Changes to this policy
We may update this Cookie Policy to reflect changes to the technologies we use or for legal reasons. We will post the new "Last updated" date here and, for significant changes, seek your consent where required.
7. Contact us
EMARKSS LTD, 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· {{support_email}}.
Accessibility statement
Last updated: {{last_updated}}
EMARKSS LTD is committed to making this site usable for everyone, including people with disabilities, and we aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
Conformance status
This website is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that most of the content meets the standard, but some parts may not yet fully conform (see "Known limitations" below).
What we've done
Semantic structure and landmarks, a skip link, keyboard-operable controls (menus, accordions, sliders, chat, toggles and the domain wizard), visible focus, sensible colour contrast, alt text on meaningful images, and support for reduced-motion and dark-mode preferences.
Known limitations
Some third-party embeds or components may not fully meet our target standard. We are working to identify and improve these over time.
How we assessed this site
This statement is based on a self-assessment carried out by EMARKSS LTD against WCAG 2.2 Level AA. It was last reviewed on 30 June 2026, and we review accessibility on an ongoing basis and as the site changes.
Tell us / give feedback
If you find a barrier or have trouble using any part of our site, please email {{support_email}} and we will treat it as a priority and do our best to put it right.
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