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πŸ‘‹ {{ bizName }} β€” your website preview is ready. Real UK company Β· 30-day money-back guarantee Β· No calls, ever.
Go EMARKSS
No call required Β· Chat or email anytime
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A real UK company Β· 30-day money-back guarantee Β· Secure Stripe checkout
yourbusiness.com
BRIGHT PLUMBING CO.
Fast, friendly plumbing β€” done right.
Book a visit β†’
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Already built
Ready to launch today
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The big idea

We already did the work. You just preview it and go live.

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Before & after

Same business. A website that finally does it justice.

Drag the handle to compare an outdated site with its Go EMARKSS rebuild.

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BEFORE
AFTER
What you get

Everything a local business needs β€” in one simple price.

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How it works

Four steps. No phone calls. None.

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Pricing

Two simple ways to pay. Both include everything.

MOST POPULAR
Launch Β· Hybrid
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A one-off setup plus a low monthly. Best overall value.

Choose Launch β†’
All-in Β· Monthly
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Nothing upfront

No setup fee β€” a simple all-in monthly. Easiest way to start.

Choose All-in β†’

Secure checkout by Stripe Β· No call required Β· 30-day money-back guarantee on Launch Β· Cancel the Launch plan anytime.

Trust

A real company. An honest model.

We build your new site before we ask for anything, because we'd rather show you than tell you. No pressure, and a 30-day money-back guarantee on the Launch plan if it's not for you.

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In their words

Built for owners, not agencies.

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Illustrative β€” real, verified customer reviews appear here as they come in.

Questions

The short version.

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Your new website is ready when you are.

See the preview, pick a plan, and go live on your own domain β€” in days, not weeks.

No call required Β· 30-day money-back guarantee on Launch Β· Secure Stripe checkout
How it works

From preview to launched β€” in days, not weeks.

No meetings. No jargon. No phone calls. Here's exactly what happens, step by step β€” and what we handle for you.

1Step one

See your preview

We've already built a modern version of your site. Open the live link from our email and click around β€” it's the real thing, not a mock-up. Nothing is public until you say so.

Your new site,
already live to preview.
Open preview β†’
2Step two

Pick your plan

Two simple options, both include everything. Pay securely with Stripe in about two minutes β€” no contracts to sign, no salesperson to get past.

Launch Β· Hybrid
Most popular
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All-in Β· Monthly
Nothing upfront
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Secured by Stripe
3Step three

Tell us a few details

A short 5-minute form: your business info, your domain, and anything you'd like changed. Send photos and your logo if you have them β€” or don't, we'll work with what's public.

Submit details
4Step four

We launch on your domain

We connect your site to your own domain, run final checks, and you're live. We handle the technical part β€” and email you the moment it's done.

yourbusiness.com
The no-call promise

β€œNo calls” doesn't mean β€œno help.”

You're time-poor and you've been burned by pushy agencies. So we removed the phone entirely β€” and replaced it with faster ways to get answers.

Live chat

Ask our assistant anything, any time β€” answers in seconds, no waiting on hold.

Real-human email

Email a real person at {{support_email}}. No bots, no script β€” and no call centre.

Full Help Center

Step-by-step guides for everything β€” written for non-technical owners.

Domain connection Β· live preview

Connecting your domain is this simple.

We do this for you β€” but here's the exact process so you can see there's nothing to fear. Pick your registrar.

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Add these DNS records
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πŸ’‘These are example values β€” your exact records arrive in your welcome email, and we double-check them for you.

What happens to my current site?

Nothing, until you're ready. Your old site stays exactly where it is until we flip the switch to your new one β€” so there's never a gap where customers see a blank page. We never delete anything without your say-so.

Will my email keep working?

Yes. Your email and your website are separate things. We only change the records that point to your website, so your email on your own domain carries on exactly as before. We double-check this before going live.

Risk-free

Try the Launch plan risk-free. 30-day money-back guarantee.

What's included

Everything your business needs in a website β€” included.

One simple price. No add-ons, no upsells, no surprises. Here's the whole stack.

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We handle

What we do for you

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You provide

What we need from you

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Don't have photos or a logo? No problem β€” we'll work with what's publicly available and you can add more later.

All of this, in one simple price.

Two ways to pay, both include everything above. No hidden fees, ever.

Pricing

Simple pricing. Both ways to pay.

Two plans, both include everything. No hidden fees β€” see exactly what you'll pay before you commit.

MOST POPULAR
Launch Β· Hybrid
{{ sym }}{{ priceSetup }}one-off setup
+ {{ sym }}{{ priceMo }}/month

Best overall value. A one-off setup plus the lowest monthly.

Choose Launch β†’
Secure Stripe checkout Β· No call required
All-in Β· Monthly
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Nothing upfront

The easiest way to start. No setup fee β€” just a simple all-in monthly.

Choose All-in β†’
Secure Stripe checkout Β· No call required

Launch: 30-day money-back guarantee, cancel anytime (setup non-refundable after 30 days) Β· All-in Monthly: 12-month minimum term, no refunds Β· Secure Stripe checkout.

Everything's included β€” in both plans

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Honest comparison

How we compare

Go EMARKSS Traditional agency DIY builder Doing nothing
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An honest, general comparison β€” not a knock on anyone. Sometimes an agency or DIY is the right call; we just think this is simpler for most local businesses.

Pricing questions

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Pick your plan and go live.

Both options, one secure checkout. The Launch plan is backed by a 30-day money-back guarantee.

Examples

See what β€œmodern” actually looks like.

A sample of the kinds of rebuilds we do for local businesses. Filter by industry.

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BEFORE β†’ AFTER

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Don't see your trade?

We rebuild sites for all kinds of local businesses. Ask our assistant or just get started.

About

A real company, doing websites the honest way.

No call centre, no hard sell, no jargon. Just a small UK team making genuinely good websites for local businesses.

Who we are

Go EMARKSS is a service by EMARKSS LTD, a UK-registered web & marketing company (Companies House No. 16181893, incorporated 2025). We noticed that brilliant local businesses were being let down by slow, dated, hard-to-use websites β€” and that the usual fix (an agency) was too expensive, too slow, and too full of meetings. So we built a simpler way.

Why we build first, then ask

Most companies ask you to imagine what they might build. We'd rather just show you. So we build a modern version of your site up front and send you a live preview. There's no obligation β€” if it's not for you, ignore us and nothing happens. We think that's a fairer, more honest way to earn your business.

The trust facts

EMARKSS LTD Β· Company No. 16181893
Registered office in Mildenhall, UK
Payments handled securely by Stripe
30-day money-back guarantee

How we treat your data

We only use public business information to build your preview, we never sell your data, and you can ask us to delete it at any time. It's your business β€” and your data.

Our 30-day money-back guarantee.

Try the Launch plan risk-free for 30 days. If it's not right and we can't fix it, we'll give your money back β€” no fuss. Simple as that.

What it means in plain English

On the Launch plan, you have 30 days from purchase to ask for your money back if your new website isn't delivering what we promised and we can't put it right. No lawyers, no runaround. We'd rather refund a customer than keep one who isn't happy.

What's covered (fair use)

The guarantee covers the website we built and the service we said we'd provide, within 30 days of purchase on the Launch plan. It's offered in good faith for genuine dissatisfaction β€” not for things outside our control (like a change of mind about being in business). The All-in (Monthly) plan has a 12-month minimum term and isn't refundable. We'll always be reasonable and human about it.

How to request it

Just message us in chat or email {{support_email}} and tell us what's wrong. We'll either fix it fast or process your refund. The full legal detail lives in our Terms.

Your preview

{{ bizName }}, here's your new website.

A modern, mobile-fast version of your {{ bizIndustry }} site in {{ bizCity }} β€” already built. Open it, click around, then pick a plan whenever you're ready.

Your preview

Looking for your preview?

It's in the email we sent you β€” open that link to see your rebuilt site. Or tell our assistant your business name and we'll find it.

Your site today vs. with Go EMARKSS

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BEFORE
AFTER
Built for phones
Most of your customers will see this on mobile β€” and it's flawless there.
Easy to contact
Call, message or get directions in one tap.
Yours to launch
Pick a plan and it goes live on your own domain.

Like what you see?

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Get started

Ready to launch? Pick your plan.

Choose how you'd like to pay and check out securely with Stripe β€” about two minutes, no call required.

MOST POPULAR
Launch Β· Hybrid
One-off setup + lower monthly. Best overall value.
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Check out with Stripe β†’
All-in Β· Monthly
Nothing upfront. The easiest way to start.
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Check out with Stripe β†’

What happens next

1
Pay securely β€” Stripe confirms instantly.
2
Fill the 5-minute form β€” your details and domain.
3
We launch β€” on your own domain, then email you.
Contact

We're here β€” by email and chat.

The fastest way to get an answer is our assistant. Prefer to write? Drop us a line and we'll reply by email β€” usually within one hour.

Live chat

Instant answers, any time.

Email

Write to a real person at
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Message sent β€” thank you!

We'll reply by email, usually within one hour. In a hurry? Our chat assistant can help right now.

Send us a message

No phone number needed. We'll only use your details to reply.

FAQ

Your questions, answered.

Everything a careful, sensible owner wants to know β€” in plain English, no phone call needed.

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No questions match that.
Try another word, or ask our assistant directly.

Still unsure about something?

Ask our assistant for an instant answer, or dig into the Help Center guides.

Help Center

Everything you need to run your new site.

Friendly, step-by-step guides written for busy, non-technical owners. You've got this.

No guides match β€” try the chat assistant.

Popular guides

Still stuck?

Our assistant answers instantly, and a real person is an email away.

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Related guides

Privacy Policy

Last updated: {{last_updated_privacy}}

This Privacy Policy explains how EMARKSS LTD ("we", "us", "our") collects, uses, shares and protects personal information in connection with our website go.emarkss.com and related services (including our customer portal at portal-go.emarkss.com and operator console at admin-go.emarkss.com).

Controller: EMARKSS LTD (Companies House No. 16181893) Β· Registered office: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· Contact: {{support_email}}.

We do not have a designated Data Protection Officer (DPO); a small business of our nature is not required to appoint one. For any privacy question, contact us at the details above.

1. Scope

This policy applies to everyone who interacts with us β€” website visitors, people who contact us or use our chat assistant, registered portal users, and customers. It covers personal data we collect through our website, forms, chat, and the course of providing our services.

2. Personal data we collect

  • Identity & contact data: name, business name, email address, telephone number, business address, and your website domain. We collect your telephone number at checkout for order and account purposes; see Section 11 for how it may also be used for marketing.
  • Communications: messages you send us via forms or the AI chat assistant.
  • Usage & technical data: IP address, approximate (IP-based) location, browser type and language, operating system, and interaction logs (e.g. pages visited).
  • Order data: records of purchases and the plan you choose. Payment card details are handled by Stripe β€” we do not store your card numbers.

We do not collect special-category data (e.g. health, biometric data), and we do not use browser fingerprinting.

3. Lawful bases for processing (UK-GDPR / EU-GDPR, Art. 6)

  • Contract (Art. 6(1)(b)): to provide our services to customers β€” designing, building, hosting and supporting your website, and billing.
  • Legitimate interests (Art. 6(1)(f)): for business-to-business (B2B) marketing to relevant businesses, for the security of our site, and to improve our services β€” balanced against your rights and freedoms.
  • Consent (Art. 6(1)(a)): for non-essential cookies and, where required, certain communications. You can withdraw consent at any time.
  • Legal obligation (Art. 6(1)(c)): to comply with tax, accounting and other legal requirements.

4. How we obtained your details (UK-GDPR Art. 14)

If we contacted you before you contacted us, we obtained your business contact details from publicly available sources β€” public business directories and listings, and your business's own public website β€” at or around the time we reached out. We use them only to show you a relevant website preview and to tell you about our service. You have an absolute right to object at any time (see Section 10).

5. How we use your data, and our lawful basis

Purpose Data used Lawful basis
Provide & operate our services (build, host and support your site)Identity & contact, order data, communicationsContract
Respond to enquiries & provide supportContact data, communicationsContract / Legitimate interests
Process orders & paymentsIdentity & contact, order dataContract; Legal obligation (tax)
Power the AI chat assistantChat messages, usage dataLegitimate interests (+ consent for chat cookies)
B2B marketing to prospect businesses (email)Business contact dataLegitimate interests (with opt-out)
Remarketing to our existing customers by emailEmail addressSoft opt-in (PECR) / Legitimate interests, with opt-out
Remarketing by SMS, phone call, or ad-platform matching (Meta/Google, etc.) β€” not yet activePhone number, email addressConsent β€” only once separately obtained; not used for this today
Keep our site secure & prevent fraudUsage & technical dataLegitimate interests; Legal obligation
Understand & improve our servicesUsage data, communicationsLegitimate interests
Comply with legal, tax & accounting dutiesIdentity, order & payment recordsLegal obligation

Providing your data. Some data is necessary to enter into and perform our contract with you (for example, to build and host your site and to bill you). If you don't provide it, we may be unable to provide the service. Other data β€” such as messages to the chat assistant β€” is optional, and not providing it only means that particular feature won't work.

6. Automated decision-making and profiling

We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing (UK-GDPR Art. 22). Our AI chat assistant helps answer questions and route requests, but a human is responsible for decisions such as accepting orders or resolving support issues. We do not carry out profiling for advertising.

7. Cookies and tracking technologies

  • Strictly necessary cookies β€” required for the site and portal to work (security, your session and preferences). Always on; no consent needed.
  • Analytics (active) β€” Cloudflare Web Analytics. Privacy-first, cookieless website analytics: aggregate page-view and traffic statistics only. It does not use cookies, local storage or any persistent identifier, and does not track you across other websites β€” so it is not subject to PECR's cookie-consent rule and runs regardless of your cookie-banner choice.
  • Chat / functional cookies β€” power the AI assistant when you choose to use it.

We do not use advertising or cross-site targeting cookies. On your first visit, a cookie banner lets you accept, reject non-essential cookies, or customise your choices, and you can change your choice at any time. Full details are in our Cookie Policy.

8. Sharing your data β€” third-party processors

We do not sell or share your personal information for advertising. We share data only with processors who help us run the service, under contracts (Data Processing Agreements) that require them to protect your data and use it only on our instructions:

Service Provider Purpose Data
CloudflareCloudflare, Inc. (US)Hosting, delivery, security, app database, and privacy-first website analytics (Cloudflare Web Analytics)IP, device/browser info, usage logs, aggregate page-view data, data you submit
Google FontsGoogle Ireland LtdServing web fontsIP and browser info (when fonts load)
StripeStripe Payments Europe / Stripe, Inc. (US)Payment processing & fraud preventionName, email, billing & transaction data (cards held by Stripe)
DeepSeekHangzhou DeepSeek AI Co., Ltd (China)Powering the AI chat assistantThe messages you send to the chat
ResendResend, Inc. (US; EU region, Ireland)Sending transactional/service emailsYour email address and email content
Google WorkspaceGoogle Ireland LtdBusiness emailYour email address and emails you send us

We do not currently share your data with advertising platforms (e.g. Meta, Google) for ad targeting or "custom audience" matching. If we start doing so in future (see Section 11), we will add the relevant platform(s) to this table before doing so, and will only match your details with your prior explicit consent.

We may also disclose data where required by law, or to protect our rights, safety, or property.

9. International data transfers

Some of our processors are located outside the UK/EEA, so your data may be transferred internationally. We take care that such transfers comply with UK-GDPR/EU-GDPR, relying on adequacy decisions or appropriate safeguards (e.g. Standard Contractual Clauses / the UK IDTA) where applicable.

United States (Stripe, Google, Cloudflare, Resend infrastructure) β€” transfers are covered by appropriate safeguards.

China β€” DeepSeek (AI chat). Our website includes an optional AI chat assistant powered by DeepSeek, based in China. If you choose to use the chat, the messages you send are processed on DeepSeek's infrastructure in China. China is outside the UK and the EEA and is not currently covered by a UK or EU "adequacy" decision, which means the legal level of data protection may be lower than in the UK/EEA. We rely on the transfer being necessary to provide the chat feature you request, and we minimise the data involved (only the content of your chat messages). You can avoid this transfer entirely by not using the chat assistant and instead contacting us by email or the contact form.

10. Your rights

Under UK-GDPR/EU-GDPR you have the right to: access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20), object (Art. 21 β€” including an absolute right to object to direct marketing), and to withdraw consent (Art. 7(3)) at any time.

To exercise any right, contact {{support_email}}. We will respond within the timeframes required by law and may need to verify your identity.

You also have the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner's Office (ICO) β€” ico.org.uk. In the EU you may complain to your local data protection authority.

11. Direct marketing, remarketing & communications channels (UK/EU + US CAN-SPAM)

We carry out B2B direct marketing about our web-design services, and we also remarket to our own existing customers about our similar products and services. The rules we follow depend on the channel.

Email. In the UK/EU we rely on legitimate interests (Art. 6(1)(f)) for marketing to prospect businesses, and on the PECR "soft opt-in" for marketing emails to our own existing customers β€” we obtained your email in the course of a sale, we market only our own similar products/services, and you're given the chance to opt out both at checkout and in every message. In the US we comply with the CAN-SPAM Act. Every marketing email identifies us truthfully and includes our postal address; includes a clear, working unsubscribe / opt-out; and is honoured promptly when you opt out.

SMS, phone calls & advertising-platform matching (e.g. Meta/Google "Custom Audiences") β€” not yet active. We collect a telephone number at checkout for order and account purposes. We may in future also want to market to you by SMS, by phone call, or by matching your email/phone against advertising platforms to show ads to you or similar people ("remarketing"). None of this happens today. Before we ever use your phone number or email for SMS marketing, marketing calls, or ad-platform matching, we will first collect your separate, explicit, opt-in consent (e.g. an unticked checkbox that clearly explains what you're agreeing to) β€” checkout alone will not be treated as consent for these channels. Marketing calls will additionally be screened against the Telephone Preference Service (TPS). You may withdraw this consent at any time, as easily as you gave it.

Your right to object β€” every channel. You have an absolute right to object to direct marketing, or to withdraw consent, on any channel at any time β€” email {{support_email}}, use any unsubscribe link, or reply STOP to a marketing SMS β€” and we will stop and delete/suppress your details for that purpose promptly.

12. Data retention

  • Prospect / outreach data: up to 12 months from collection (or sooner if you object).
  • Customer data: for the duration of our contract, and afterwards as required for legal, tax and accounting purposes (generally up to 6 years under UK law).
  • Chat and enquiry messages: typically up to 12 months.
  • Payment records: as required by Stripe and applicable financial/tax law.

When data is no longer needed, we securely delete or anonymise it.

13. Data storage & security

Personal information is stored on secure servers operated by our hosting partners, in: Ireland (IE), United Kingdom (GB), United States (US), China (CN β€” DeepSeek chat only), and Greece (GR). We apply appropriate measures including encryption in transit (HTTPS/TLS), access control on a need-to-know basis with regular review, and security monitoring. No method of transmission or storage is 100% secure, but we work to protect your data and to notify you and the authorities of any breach as required (see Section 18).

14. Children's privacy

Our services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact {{support_email}} and we will delete it promptly.

15. United States β€” state privacy rights (e.g. California / CCPA-CPRA)

For US residents, where applicable: you may have the right to know what personal information we collect and why, to delete it, to correct it, to limit use of sensitive data, and to non-discrimination for exercising your rights. EMARKSS LTD does not sell or share personal information. To make a request, email {{support_email}}; we will verify and respond as required by law. To appeal a decision, contact us within 60 days at the same address.

16. Third-party links

Our website and emails may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those third-party sites; we encourage you to read their own privacy policies.

17. Policy updates

We may update this policy from time to time. We will post the new "Last updated" date here and, for significant changes, notify you by email or a website notice. Your continued use of our services after changes signifies acceptance of the updated policy.

18. Data breach notification

We monitor for and assess potential data breaches. Where a breach poses a risk to your rights and freedoms, we will notify the relevant authority (in the UK, the ICO) without undue delay and, where feasible, within 72 hours, and we will notify affected individuals without undue delay where the risk is high (Art. 33–34 UK-GDPR), by email and/or a notice on our website.

19. Contact us

EMARKSS LTD, 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· {{support_email}}.

Terms of Service

Last updated: {{last_updated_terms}}

These Terms of Service ("Terms") govern your use of the websites, products and services provided by EMARKSS LTD ("EMARKSS", "we", "us", "our"), trading as Go EMARKSS, including go.emarkss.com, our customer portal (portal-go.emarkss.com), and the websites we design, build, host and maintain for you (together, the "Services"). By accessing our website, creating an account, or purchasing a plan, you agree to these Terms. If you do not agree, do not use the Services.

Provider: EMARKSS LTD (Companies House No. 16181893) Β· Registered office: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· Contact: {{support_email}}.

1. Definitions

Customer / you: the person or business that purchases or uses the Services. Customer Site: the website we build, host and/or maintain for you. Customer Content: any text, images, logos, data, domain names, credentials or other materials you provide or ask us to use. Fees: the amounts payable for the Services, as shown at checkout.

2. Eligibility and authority

You must be at least 18 years old and have the legal capacity to enter into a contract. If you accept these Terms on behalf of a business or other entity, you confirm that you are authorised to bind that entity, and "you" means that entity.

3. The Services

We design, build, host, launch and maintain modern websites for small businesses, and provide ongoing edits, support, a customer portal, and an optional AI chat assistant, as described on our website. We may improve, change, add to, or discontinue features at any time. We provide the Services with reasonable skill and care.

3.1 Included edits and "fair use"

Where any plan, offer or promotion describes edits, changes, tweaks or similar work as "included", "free" or subject to "fair use", the following applies:

  • "Fair use" is defined, assessed and decided solely by EMARKSS. It is a goodwill allowance that we provide within our available capacity. It is not a defined quantity of work, not a service level, and it does not create any contractual entitlement to any particular change, volume of changes, or turnaround time.
  • We decide at our sole discretion whether any request falls within fair use, and we may accept, limit, defer or decline any request β€” or stop accepting further requests β€” at any time, without having to give reasons, and without any liability, credit or refund arising.
  • Indicatively (and without limiting our discretion), fair use is intended for small, occasional content changes β€” for example swapping a photo, correcting a phrase, or updating opening hours or prices. It does not cover redesigns, new pages or sections, new features or functionality, restructuring, bulk or repetitive change requests, or anything we consider disproportionate. We may offer such work as separately quoted paid work, and we are equally free not to offer it.
  • Declining, limiting or stopping a request under this Section is not a breach of these Terms and does not entitle you to any refund, credit, compensation or other remedy.
  • If you are a consumer, this Section does not affect your non-excludable statutory rights (Section 21).

4. Accounts and access

Access to the portal is via a one-time "magic link" sent to your email. You are responsible for: (a) keeping access to your email and account secure; (b) all activity that occurs under your account; and (c) notifying us promptly of any unauthorised use. We are not liable for any loss arising from your failure to keep your account secure.

5. Plans, prices and term

We currently offer two plans (prices shown at checkout, in US dollars unless stated otherwise):

  • Launch (Hybrid): a one-off setup fee plus a monthly fee. No minimum term β€” cancel anytime. The setup fee is non-refundable after the 30-day money-back period (Section 7).
  • All-in (Monthly): a monthly fee only, with a minimum term of 12 months. This plan is non-refundable.

Prices are exclusive of any taxes unless stated; you are responsible for any taxes, VAT, duties or charges that apply to you, and we will add them where legally required. We may change our prices for future billing periods on reasonable prior notice; changes do not affect the current paid period.

6. Billing and payment

Payments are processed by Stripe; by checking out you authorise the applicable charges, including automatic recurring monthly charges until cancelled in accordance with these Terms. If a payment fails or is reversed, we may retry, suspend or terminate the Services, and you remain liable for amounts due. We may charge reasonable interest on overdue amounts and recover reasonable costs of collection, to the extent permitted by law. Chargebacks made in bad faith (e.g. to obtain the Services for free after they have been delivered) are a breach of these Terms.

7. Refunds and money-back guarantee

  • Launch (Hybrid): if you are not satisfied within 30 days of purchase and we cannot resolve the issue, we will refund your one-off setup fee (the website build) only. The monthly fee (hosting, maintenance and support) is for services already provided and is never refundable, including during the 30-day period. After 30 days, the setup fee is also non-refundable.
  • All-in (Monthly): non-refundable, with a 12-month minimum term.

Guarantee requests are handled reasonably and in good faith. The guarantee is not a licence to receive the Services, our work or our intellectual property for free, and we may decline a refund where there is evidence of abuse, fraud, or bad faith (for example, requesting a refund after the site has been launched and used, or repeated refund requests). If you are a consumer, this does not affect your statutory rights (see Section 21).

8. Cancellation and termination

  • By you: you may cancel the Launch plan at any time, or the All-in (Monthly) plan after its 12-month minimum term, by contacting us. Your Customer Site remains live until the end of the paid period.
  • By us: we may suspend or terminate the Services immediately, on notice, if you: (a) fail to pay; (b) breach these Terms (including the Acceptable Use Policy); (c) use the Services unlawfully or in a way that creates risk or liability for us; or (d) behave abusively, threateningly or harassingly towards our staff.
  • Effect: on termination, your right to use the Services ends and the Customer Site may be taken offline. We may retain data as described in our Privacy Policy and as required by law. Fees already paid are non-refundable except as set out in Section 7.

9. Your responsibilities and Customer Content

You are solely responsible for the Customer Content and for the operation and legal compliance of your business. You represent and warrant that: you own or have all necessary rights, licences and permissions to the Customer Content and to let us use it to provide the Services; the Customer Content and your use of the Customer Site are accurate, lawful, and do not infringe any third party's rights (including intellectual property, privacy or publicity rights); and you will obtain any consents required from your own customers/visitors and maintain your own legal documents where applicable. We may refuse, remove, or decline to publish any Customer Content at our discretion, and we are not obliged to review or monitor it.

10. Acceptable Use Policy

You must not use the Services, or allow anyone to use them, to create, host, send or facilitate any content or activity that:

  • is unlawful, fraudulent, defamatory, obscene, hateful, harassing, or infringes others' rights;
  • contains malware, or is used for phishing, spam, or unsolicited bulk messaging;
  • promotes illegal goods/services, or is otherwise harmful, deceptive or abusive;
  • attempts to gain unauthorised access to, disrupt, overload, reverse-engineer, scrape or interfere with our systems, security or other users; or
  • violates any applicable law or third-party agreement.

Breach of this Section is a material breach and entitles us to suspend or terminate immediately, remove content, and report unlawful activity to the authorities.

11. Intellectual property

  • Your content: you retain ownership of your Customer Content and your domain name.
  • Our work: on full payment, we grant you a non-exclusive, non-transferable licence to use the website build we deliver for your own business. We retain all rights in our underlying frameworks, templates, code, tools, designs, know-how and the Go EMARKSS brand, and may reuse them for other customers.
  • Our brand: you may not use our name, logo or trademarks without our written permission.
  • Feedback: we may freely use any feedback or suggestions you provide.

12. Third-party services and dependencies

The Services rely on third parties (including Stripe, Cloudflare, DeepSeek, Google, Resend, domain registrars, and other hosting/infrastructure providers). Your use of those services may be subject to their own terms, and we are not responsible or liable for the acts, omissions, outages, changes, suspensions, pricing, or failures of any third party, or for events caused by them.

13. AI chat assistant

Our AI chat assistant is provided for general information and convenience only. Its responses are generated automatically, may be inaccurate or incomplete, and do not constitute professional, legal, financial or other advice. You should not rely on it for any decision, and we accept no liability for any action taken based on it.

14. Service availability

We aim to keep the Services available but do not guarantee uninterrupted, timely, secure or error-free operation. The Services may be unavailable due to maintenance, updates, or matters beyond our control. Unless we have agreed a separate written service level agreement (SLA), we provide no uptime guarantee and are not liable for downtime.

15. No guaranteed results

We do not warrant or guarantee any specific outcome from the Services, including search-engine rankings, traffic, leads, enquiries, conversions, sales, or revenue. Any examples or estimates are illustrative only and are not promises.

16. Warranties and disclaimers

We provide the Services with reasonable skill and care. To the fullest extent permitted by law, and except as expressly stated in these Terms, the Services and all related materials are provided "as is" and "as available", and we disclaim all other warranties, conditions and representations, whether express, implied or statutory, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

17. Limitation of liability

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so β€” including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

Subject to that, to the fullest extent permitted by law: we are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, business, goodwill, anticipated savings, data, or content, however arising, even if advised of the possibility; and our total aggregate liability arising out of or in connection with the Services and these Terms (whether in contract, tort including negligence, breach of statutory duty, or otherwise) shall not exceed the total Fees you actually paid to us in the 12 months immediately before the event giving rise to the claim (or, where you have paid less than that or nothing, GBP 100). You agree that these limitations are reasonable given the nature and price of the Services.

18. Indemnity

You agree to indemnify, defend and hold harmless EMARKSS LTD and its officers, employees and contractors from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services; (c) your breach of these Terms (including the Acceptable Use Policy); or (d) your violation of any law or third-party right.

19. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, strikes, pandemics, failures of utilities, internet, hosting or third-party providers, cyber-attacks, or government action.

20. Confidentiality

Each party will keep the other's non-public information confidential and use it only to perform or use the Services, except where disclosure is required by law.

21. Consumers' statutory rights

If you are dealing as a consumer (an individual acting outside your trade, business or profession), nothing in these Terms affects your non-excludable statutory rights, including under the Consumer Rights Act 2015 and, for distance contracts, your right to cancel within the statutory cooling-off period. Where you ask us to begin work immediately, you acknowledge you may lose the right to cancel once the Services are fully performed. To the extent any term conflicts with your statutory consumer rights, those rights prevail.

22. Data protection

We process personal data as described in our Privacy Policy. Where we process personal data of your site's visitors on your behalf, the parties will comply with applicable data-protection law, and a data-processing agreement will apply where required.

23. Changes to the Services or these Terms

We may modify the Services or these Terms at any time. For significant changes, we will give reasonable notice (e.g. by email or a notice on our website) and update the "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance. If you do not agree, you must stop using the Services.

24. Suspension

We may suspend access to the Services, in whole or in part, with or without notice, where reasonably necessary β€” for example for non-payment, suspected breach, security risk, or legal reasons. Suspension does not relieve you of your payment obligations.

25. General

  • Assignment: we may assign or transfer these Terms; you may not without our written consent.
  • Entire agreement: these Terms (with our Privacy Policy and any order at checkout) are the entire agreement between us and supersede prior discussions.
  • Severability: if any provision is found invalid or unenforceable, the rest remains in effect and the provision is modified to the minimum extent needed to be enforceable.
  • Waiver: failure to enforce a term is not a waiver of it.
  • No partnership/agency: nothing creates a partnership, agency or employment relationship.
  • No third-party rights: a person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999.

26. Notices

We may give notices by email to the address associated with your account or by posting on our website. You may contact us at {{support_email}}.

27. Time limit for claims

To the extent permitted by law, any claim arising out of or relating to the Services or these Terms must be brought within 12 months of the date the claim arose, after which it is permanently barred.

28. Complaints and dispute resolution

If you have a problem, please contact us first at {{support_email}} β€” we aim to resolve issues quickly and fairly. If we cannot, the dispute will be subject to the courts and law in Section 29.

29. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction (subject to any non-excludable rights of a consumer to bring proceedings in their country of residence).

30. Contact us

EMARKSS LTD, 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· {{support_email}}.

Cookie Policy

Last updated: {{last_updated_cookies}}

This Cookie Policy explains how EMARKSS LTD uses cookies and similar technologies on go.emarkss.com and our portal (portal-go.emarkss.com / admin-go.emarkss.com). It should be read together with our Privacy Policy.

Controller: EMARKSS LTD (Companies House No. 16181893), 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· Contact: {{support_email}}.

1. What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website. We also use local storage β€” data your browser keeps on your device (we use this for your preferences and your chat history). It is not sent automatically to a server like a cookie, but it does store information on your device, so we treat it the same way for transparency. Where we say "cookies" below, we mean cookies and these similar technologies.

2. How we use them, and your consent

Under the UK Privacy and Electronic Communications Regulations (PECR) and UK-GDPR (and the EU ePrivacy rules): strictly necessary cookies are used without consent β€” the site cannot work without them; all non-essential cookies (functional) are used only with your consent. Our analytics (Cloudflare Web Analytics) is cookieless β€” it stores nothing on your device, so it isn't covered by this consent rule and always runs (see Section 3). On your first visit, a cookie banner lets you Accept all or choose Necessary only, and you can change your choice at any time. Until you choose, non-essential categories are not activated.

3. Cookies and technologies we use

πŸ”’ Strictly necessary (always on β€” no consent needed)

Name Type Provider Purpose Duration
__cf_bmCookieCloudflareBot detection & security~30 minutes
cf_clearanceCookieCloudflareValidates a security check (if one occurs)~30 min – 1 year
ge_cookieLocal storageEMARKSSRemembers your cookie-consent choiceUntil cleared
session / op_sessionCookie (HttpOnly)EMARKSS portalKeeps you signed in to portal/consoleSession / 30 days

βš™οΈ Functional (used only with your consent)

Name Type Purpose Duration
ge_chatLocal storageSaves your chat so it persists across reloadsUntil cleared
ge_checklistLocal storageRemembers your "get started" progressUntil cleared
ge_curLocal storageRemembers your display preferencesUntil cleared

πŸ“Š Analytics β€” Cloudflare Web Analytics (active, cookieless). We use Cloudflare Web Analytics to see aggregate traffic trends (e.g. how many people visit which pages). It sets no cookie and no local storage, uses no persistent identifier, and does not track you across other websites. Because it doesn't store or access anything on your device, it is not subject to PECR's cookie-consent rule, and it runs regardless of your cookie-banner choice above.

πŸ“£ Advertising / targeting. We do not use advertising or cross-site targeting cookies.

4. Third-party services

  • Cloudflare β€” hosts and protects our site (sets the security cookies above) and provides Cloudflare Web Analytics, a cookieless, privacy-first analytics tool that measures aggregate site traffic without tracking individuals.
  • Google Fonts β€” serves the fonts used on our pages; this sends your IP address to Google when fonts load, but does not set a cookie on our site.
  • DeepSeek (AI chat) β€” if you use the chat assistant, your messages are sent to DeepSeek (in China) to generate a reply (see International data transfers in our Privacy Policy). Your chat history is also stored locally on your device as ge_chat.
  • Stripe β€” when you go to checkout, Stripe may set its own cookies to process the payment securely and prevent fraud.

5. How to manage or withdraw your choice

  • On our site: re-open the cookie banner at any time to change between "Accept all" and "Necessary only".
  • In your browser: you can block or delete cookies and clear local storage via your browser settings. Doing so may log you out of the portal or reset your preferences and chat history.

Blocking strictly necessary items may stop parts of the site or portal from working.

6. Changes to this policy

We may update this Cookie Policy to reflect changes to the technologies we use or for legal reasons. We will post the new "Last updated" date here and, for significant changes, seek your consent where required.

7. Contact us

EMARKSS LTD, 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom Β· {{support_email}}.

Accessibility statement

Last updated: {{last_updated}}

EMARKSS LTD is committed to making this site usable for everyone, including people with disabilities, and we aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Conformance status

This website is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that most of the content meets the standard, but some parts may not yet fully conform (see "Known limitations" below).

What we've done

Semantic structure and landmarks, a skip link, keyboard-operable controls (menus, accordions, sliders, chat, toggles and the domain wizard), visible focus, sensible colour contrast, alt text on meaningful images, and support for reduced-motion and dark-mode preferences.

Known limitations

Some third-party embeds or components may not fully meet our target standard. We are working to identify and improve these over time.

How we assessed this site

This statement is based on a self-assessment carried out by EMARKSS LTD against WCAG 2.2 Level AA. It was last reviewed on 30 June 2026, and we review accessibility on an ongoing basis and as the site changes.

Tell us / give feedback

If you find a barrier or have trouble using any part of our site, please email {{support_email}} and we will treat it as a priority and do our best to put it right.

All systems operational

Everything's running smoothly.
Website hostingOperational
Checkout (Stripe)Operational
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Modern websites for local businesses. Already built. Ready to launch.

EMARKSS LTD Β· Company No. 16181893
82a James Carter Road, Mildenhall,
IP28 7DE, United Kingdom
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